To ensure your recipients will love your holiday gifts, orders shipped from The Armak starting November 30, 2019 are eligible for an extended holiday return policy and can be returned to The Armak through January 05, 2019. Our normal 7-day return policy will resume January 10, 2020.

Items $500 or below can be returned online. Contact us directly for items priced over $500. The Armak accepts merchandise returns via mail only.

Online Returns do not apply to the following items:

  1. International returns.
  2. Non-USD currencies.
  3. Individual purchases over $500.
  4. Exchanges, repairs, or resizing.
  5. Items that became damaged or defective after delivery.
  6. Engraved items (rings excluded).

For assistance with these items (e.g. items over $500, exchanges, repairs, resizes, or to report as damaged or defective) please contact a The Armak Diamond and Jewelry Consultant at 1-877-Armak-01 (276-2501). For more details on why an item cannot be returned online, read our Return Policy. Recent online returns are shown below.


If you are the original cardholder or purchaser, start here to initiate a refund which will be credited back to your original payment method.

Return Purchase


If you are the recipient of a gift from The Armak, start here to initiate a gift certificate which will be emailed to you once your return has been received and processed.

Return Gif


To check the status of your returned item, start here.

Return Status